Inflation, Jury Awards Continue Driving Insurance Premiums

September 06, 2022

Inflation is not just affecting the cost of food and fuel. It's also spilled over to the price of almost every industrial item, including building materials and services.

Anybody running a business, particularly one that carries inventories or has to invest in machinery or electronics, has seen prices increase on top of wage inflation in a red-hot job market with strong economic expansion.

And inflation has not spared insurance products and services.  However, other factors are contributing to these increases including the increasing cost of claims in almost all areas of coverage.

On top of that, jury awards for both third party injuries and employees filing discrimination, harassment or other employment-related lawsuits are also on the rise.

Additionally, the cost of adjusting and managing claims has jumped nearly 20% in the last year, according to a recent American Property Casualty Insurance Association (APCIA) report.

A survey by The Council of Insurance Agents & Brokers found that in the second quarter of 2022, businesses were paying on average 6.1% more for their commercial insurance policies than they were in the same quarter of 2021.

But rates will vary between regions as well as business sectors. Companies in areas at high risk for natural disasters are seeing higher rate hikes than those in relatively calmer areas.  In our part of the world, coastal areas fall into the riskier category. 

Commercial insurance policies that are seeing the most noticeable increases in claims costs, and in turn insurance rates. Reasons include:

Commercial Auto- Auto insurance is feeling pressure on two fronts: the cost to repair vehicles and liability costs in terms of rising jury awards and medical costs for injured third parties. The average rate hike for commercial auto policies was 7.2% in the second quarter of 2022, compared to the same period in 2021.

According to the APCIA report: "The frequency of attorney representation in commercial auto claims has been increasing, and the relative costs of resolving claims are significantly higher for claims with attorney representation, including taking considerably longer to resolve for consumers."

General Liability- General liability insurance is affected by many of the same lawsuit trends that affect commercial auto policies, including the number of large "nuclear" verdicts in lawsuits. These verdicts can be in the tens of millions of dollars, if not more. Settlement costs and legal fees continue to increase as well, adding to the cost of claims.

According to the APCIA, insurance industry incurred losses for commercial general liability have skyrocketed more than 57% since 2017. According to the agents' and brokers' council, rates increased an average of 4.7% in the second quarter of this year.

 Commercial Property- Construction costs have skyrocketed in the wake of unprecedented building material cost increases, a labor shortage in the construction industry, and supply chain constraints, leaving contractors short of materials to complete jobs.

For example, between December 2019 and December 2021 the price of construction materials boomed 44%, with some lumber prices up 400% in the summer of 2021!

Rates in the second quarter of 2022 increased 8.3% from the second quarter of 2021, and while that rate is high, it's lower compared to average rate increases of 10.3% in the fourth quarter of 2021. 

Cyber- The cost of cyber insurance is climbing 25% a year, thanks to increasing cyber attacks, increasing costs of ransoms demanded by ransomware criminals, and rising cyber-attack business interruption costs, according to the agents' and brokers' council.

Another factor affecting the cost of cyber coverage is capacity (not enough insurers in the market). And for companies we work with, we are finding that insurers if offering the coverage, are raising deductibles and offering more restrictive terms to reduce their overall exposure.

 The Takeaway

With rates continuing to increase, it's important that businesses take steps to manage their risks and reduce the chances of being sued, be that by third parties or their own employees.

It means having your internal policy procedures geared toward reducing the chances of discrimination (disability, race, sex, sexual orientation, etc.) or harassment lawsuits being filed by your staff.

It also means regular safety training for your workers to reduce the chances of customers, the general public, or vendors that come onto your property being injured.

And it means taking steps to reduce the chances of your business being affected by a natural disaster. Mitigation steps will vary depending on the type of threat your business may face.

For a risk analysis of your business or personal situation, please contact us at 781-289-7445 or at